FAQs

What size cake do you recommend?

Here is a suggested cake sizing and serving guide.
This can vary depending on how large or small you cut your slices.


How much do your custom cakes cost?

Custom cakes, iced with a buttercream finish start at $4.00 per serving.
Custom cakes, iced with a fondant finish start at $6.00 per serving.

The prices of our custom cakes also depend on the complexity of your cake design.
Sculpted, 3-dimensional cakes start at $175.
Wedding cakes start at $300.


How long do custom cakes take to complete?

It depends on the complexity of your cake design, but most custom cakes take two weeks to complete. Because of this, we kindly ask for at least a two weeks advance notice on all custom cake orders.


How do I place an order?

Please contact us and let us know as many details as possible, such as the following…

  • What are you celebrating? (wedding, birthday, baby shower, etc.)
  • When is the celebration? / When would you like your order to be completed by?
  • How many people will be attending the celebration? / How many people would you like your cake to serve?
  • Would you like to pick-up your order or have it delivered? (we recommend delivery for tiered cakes)
  • What flavors would you like? (our most popular flavors are listed on our CAKES page)
  • Do you already have a design/theme in mind? If so, please send attachments with your email (sample photos, an invitation, a color swatch) to help us envision what you have in mind.

For wedding cakes, once we finalize your order, we require a 50% deposit to secure and proceed with your order. We accept cash, check, PayPal and Square.


Do you deliver?

Yes, we do and because transporting a cake is never easy, we highly recommend you have your cake delivered to you.

If you’d rather pick-up your order, please be aware we cannot be held liable for any damages once you take possession of your order (including damages that occur during transport and set-up).


Can I cancel my order?

If you cancel your order…

  • more than two weeks before the completion date on the order, your entire deposit will be refunded.
  • less than two weeks before the completion date on the order, your deposit will be credited to a future BirdyBakes order.
  • less than 48 hours before the completion date on the order, your deposit will neither be refunded nor credited to a future BirdyBakes order.

Do you accommodate food allergies?

We will do our best to accommodate any “food preferences” that you and your guests may have, however unfortunately, we cannot guarantee that your order will be 100% free of any ingredients that you or your guests may be allergic to.


Do you offer a friends and family discount?

Yes! Friends and family enjoy 15% off their orders. It pays to be friendly 😉